Custom Action Buttons
Add clickable buttons to your AI chatbot responses. Let visitors book demos, download files, start trials, or trigger any action—right in the chat.
What Are Custom Buttons?
Custom buttons are clickable actions that appear in chat conversations. When a visitor clicks, they can trigger actions like opening a calendar, downloading a file, starting a free trial, visiting a specific page, or any custom action you configure.
The AI chatbot intelligently decides when to display buttons based on conversation context. For example, it can show a "Book Demo" button when a visitor expresses interest, or a "Download" button when they ask about resources.
Button Action Types
Open URL
Link to any page: pricing, docs, demos, external sites.
Download File
PDFs, brochures, whitepapers, case studies.
Open Scheduler
Launch Calendly, Cal.com, or any booking widget.
Watch Video
Embed YouTube, Vimeo, or Loom videos.
Send Message
Pre-fill a chat message when clicked.
Start Call
Click-to-call phone links.
Popular Use Cases
Sales Demos
"Book Demo" button that opens your calendar
Resource Downloads
"Download PDF" for case studies and guides
Lead Qualification
Quick-reply buttons for budget, timeline, team size
E-commerce
"View Product" and "Add to Cart" buttons