Are you struggling with supporting customers over live chat? Looking for tips on how to deliver memorable live chat customer service? In this guide, you’ll find an extensive list of live chat support tips that will help you take your customer experience to the next level. A quick note before we begin: All the advice …
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Discover the best practices for using live chat to convert website visitors into leads, reduce support waiting times, resolve more customer issues, and provide an incredible customer experience. Are you struggling to provide incredible support over live chat? Looking for a set of best practices for live chat to improve the support experience, and meet …
Discover how to engage and convert website visitors with live chat for sales. Isn’t it incredible? A few short years ago, selling online seemed synonymous with nothing else than shopping carts, checkout processes, and such. If you worked in the B2B market, it was a lead capture form that drove your online sales. All these …
Live Chat for Sales: 9 Best Practices for Using Sales Live Chat Effectively Read More »
Discover what live chat support is, why you should use it, and how to start supporting customers over live chat. Are you thinking of adding live chat as a support channel to help customers in real-time? This post will teach you everything you need to know to do it. What Is Live Chat Support? Live …
Wondering whether you should be using live chat for customer service? Looking for more information on whether live chat is the right channel to support your customers? In this article, you’ll discover why live chat beats other customer support channels by a mile. You’ll also learn what benefits using live chat for customer service will …
8 Benefits of Using Live Chat for Customer Service Read More »
Are you using live chat for customer service and want to improve your customers’ experience with it? Looking for advice to improve live chat customer service? FACT: When it comes to customer support, live chat may still be in its infancy, but the situation is changing quickly. Today’s customers want real-time conversations, not support tickets. …
How to Improve Live Chat Customer Service (Tips and Tricks) Read More »
