The best Chatbase alternativewith your team built in
Chatbase builds a good AI agent, then meters it by message credits, caps your team at 2 to 5 members and charges $99 a month to remove its branding. Social Intents gives you an AI agent trained on your site plus live chat with unlimited agents, answered from Microsoft Teams, Slack or Google Chat.
- 14-day free trial
- No credit card
- Unlimited agents on Basic and up
Social Intents
Chatbase plan limits from chatbase.co/pricing, November 2026.
Quick answer
Updated November 3, 2026What is the best Chatbase alternative?
For teams that want people behind the AI, Social Intents is the strongest Chatbase alternative. You get an AI agent trained on your website and files, live chat handoff that your team answers from Microsoft Teams, Slack or Google Chat, and unlimited agents from $69 a month. AI replies are included in your plan with no message credits to top up.
Other options worth comparing include Intercom Fin, Tidio Lyro, CustomGPT.ai, Botsonic, Chatbot.com and Voiceflow, each covered below.
Compare
Social Intents vs Chatbase, feature by feature
Both train an AI agent on your content. The difference is what happens around it.
| Social Intents | Chatbase | |
|---|---|---|
| Starting price (annual) | $39/mo | $32/mo |
| Free trial | 14 days | 7 days |
| AI usage | Included in conversations | Message credits, top-ups $15 per 1,000 |
| Team members | Unlimited on Basic and up | 2, 3 or 5, then $25 each |
| Train on URLs, sitemaps and files | ||
| Custom instructions and Q&A | ||
| AI actions that call your APIs | Pro and up | |
| Live chat with human agents | Help desk inbox on Basic+ | |
| Answer chats from Microsoft Teams | ||
| Answer chats from Slack or Google Chat | ||
| WhatsApp & SMS in the same inbox | Basic and up | |
| Remove branding | White label on Pro | $99/mo add-on |
| Custom domain | Your own site | $199/mo add-on |
Reasons
Why teams switch from Chatbase
The four reasons we hear most often.
Your whole team, not 2 to 5 seats
Chatbase includes 2, 3 or 5 members by plan and charges $25 for each extra. Social Intents includes unlimited agents from the $69 Basic plan.
Unlimited seats on Basic and up
Real people, where they already work
When the AI should hand off, the chat posts to Microsoft Teams, Slack or Google Chat with the full AI transcript. An agent joins and replies without opening another dashboard.
Teams, Slack, Google Chat, Zoom and Webex
No credit packs or branding fees
Chatbase meters AI replies by message credits and charges $99 a month to remove its branding. Social Intents includes AI answers in your conversations and white label on Pro.
Flat plans from $39
Every channel in one inbox
Website chat, WhatsApp Business, SMS, Messenger and email arrive in one inbox, with the same AI agent and the same handoff to your team.
Official WhatsApp Business Platform
Pricing
Pricing compared
Annual billing list prices. Chatbase add-ons are billed on top of the plan.
Chatbase
- Hobby, 700 credits, 2 members$32/mo
- Basic, 4,000 credits, 3 members$120/mo
- Business, 15,000 credits, 5 members$400/mo
- Extra 1,000 credits$15/mo
- Extra member$25/mo
- Remove branding$99/mo
Social Intents
- Starter, 4 seats, 250 conversations$39/mo
- Basic, unlimited seats, 1,000 conversations$69/mo
- Pro, white label + ticketing, 5,000 conversations$99/mo
- Business, 10,000 conversations$199/mo
- AI repliesIncluded
- Remove brandingIncluded on Pro
Example: 15,000 AI messages, 8 teammates and no third-party branding costs about $506 a month on Chatbase and $99 on Social Intents Pro. Run your own numbers
AI models
Pick the AI engine that fits
Social Intents works with OpenAI, Anthropic and Google models.
ChatGPT
GPT-6 Luna is the default, with a 1M-token context window. GPT-6 Luna, GPT-5.6 Luna, GPT-4o and GPT-4o Mini are included with no API key. Other GPT models use your own OpenAI key.
ChatGPT chatbot →Claude
Claude Sonnet 5, Opus 4.6, Sonnet 4.6 and Haiku 4.5 with your own Anthropic API key. Strong at careful, nuanced answers.
Claude chatbot →Gemini
Gemini 3 Pro and Flash (preview) and Gemini 2.5 models with your own Google API key, or through Google Vertex AI.
Gemini chatbot →Switch engines at any time without retraining. Your knowledge, instructions and actions carry over.
Alternatives
7 Chatbase alternatives worth comparing in 2026
Different tools win for different jobs. Here is where each one fits.
Social Intents
Our pickBest for: AI plus a live team in Teams, Slack or Google Chat
An AI agent on ChatGPT, Claude or Gemini trained on your content, with handoff to people who answer from the chat apps they already use. Unlimited agents from $69 and WhatsApp and SMS in the same inbox.
Intercom Fin
Best for: Large support teams already on Intercom
A capable AI agent inside a full customer service suite. Fin is billed at $0.99 per outcome on top of Intercom seats, or with a 50-outcome minimum on other help desks.
Fin AI agent pricingTidio Lyro
Best for: Small ecommerce stores
Live chat with an easy AI agent and a strong Shopify fit. Lyro is priced separately in AI conversation tiers, from $39 a month for 50.
Tidio pricingCustomGPT.ai
Best for: Answer accuracy with citations
Focused on retrieval-based answers from large document sets, with source citations. Lighter on live chat and team handoff.
CustomGPT alternativeBotsonic
Best for: No-code bots for marketing sites
Writesonic’s chatbot builder for quickly launching a GPT-powered bot trained on your site, alongside its content tools.
Botsonic alternativeChatbot.com
Best for: Visual, rule-based flows
A visual story builder from the makers of LiveChat. Good when you want scripted flows more than generative AI answers.
Chatbot.com alternativeVoiceflow
Best for: Product teams designing complex agents
A design and orchestration platform for building custom chat and voice agents. More flexible, and more technical to run.
Migration
Move from Chatbase in an afternoon
Bring your training content with you. Visitors see no downtime.
-
Step 1
Gather your sources
Collect the URLs, sitemaps and files you trained Chatbase on.
-
Step 2
Train your new agent
Add a website, sitemap, single pages or PDF, Word, text, HTML and Excel files.
-
Step 3
Connect your team
Connect Microsoft Teams, Slack or Google Chat and set handoff triggers.
-
Step 4
Swap the embed
Replace the Chatbase script with the Social Intents snippet and go live.
Fair comparison
An honest fit check
Chatbase is a solid AI builder. Here is when each one makes sense.
Stay with Chatbase if you need
- A single low-volume bot on the $32 Hobby plan
- An AI-only experience with no live team behind it
- Voice agents and enterprise options like SSO and HIPAA
- Many separate bots managed by a small team
Switch to Social Intents if you want
- Unlimited teammates answering from Microsoft Teams, Slack or Google Chat
- AI replies included in your plan instead of credit packs
- White label without a $99 add-on
- Website chat, WhatsApp and SMS in one inbox
Give your AI agent a team to hand off to
Train AI on your site and answer escalations from Teams, Slack or Google Chat.
Chatbase alternative FAQ
Common questions about switching from Chatbase.
What is the best Chatbase alternative?
Is Social Intents cheaper than Chatbase?
Can I import my training data from Chatbase?
How does human handoff work?
Does Social Intents limit team members?
Which AI models does Social Intents support?
Does Social Intents work with Microsoft Teams?
How long does migration take?
Keep comparing
More AI chatbot comparisons and pricing.
Switch from Chatbase today
Train an AI agent on your site in minutes and let your whole team answer from Microsoft Teams, Slack or Google Chat.
14-day free trial · No credit card required · Unlimited agents on Basic and up
Pricing sources: chatbase.co/pricing, checked November 3, 2026. All prices are US list prices in USD before tax and any negotiated discounts. Vendors change pricing often, so confirm current numbers on their site before you buy. Chatbase is a trademark of its owner. Social Intents is not affiliated with or endorsed by Chatbase.